How to Troubleshoot a NordicTrack CXT90

The NordicTrack CXT990 is a rear-drive, residential elliptical machine with a power incline ramp. It offers 10 levels of pedal resistance and five incline ramp angles: 10 to 30 degrees in five-degree increments. The console features 10 built-in workouts and displays immediate feedback about your session. The CXT990 has transport wheels on the front of the machine so you can move it to different areas. NordicTrack only recommends troubleshooting console and leveling problems with your elliptical machine.

Instructions

  1. The Elliptical Rocks

    • 1

      Make sure the elliptical is set on a level floor. If not, lift the back of the machine and move it on its front wheels to a different area.

    • 2

      Place an exercise mat under the elliptical to level out any dips in the floor.

    • 3

      Turn one or both of the levelers under the back stabilizer bar until the elliptical doesn't rock.

    Pedals Don't Run Smoothly

    • 4

      Observe the incline ramp for dirt or debris. If the wheels are riding over small particles of dust and dirt, your ride can feel bumpy.

    • 5

      Use a soft cloth and mild detergent to wipe down the incline ramp.

    • 6

      Push the pedal to the front and clean the back of the ramp. Push the pedal to the back and clean the front of the ramp. Repeat on the other side.

    Console Displays Zeros

    • 7

      Use an Allen wrench to unscrew the bolt holding the pedal arm onto the pedal disc and pull the pedal arm assembly off the pedal disc. Repeat on the other side.

    • 8

      Use a Phillips screwdriver to remove the two screws holding the pedal disc on the machine. Completely remove the pedal disc and set it aside. Repeat on the other side.

    • 9

      Remove the eight screws in the side shield and pull the side shield off the elliptical machine. Repeat on the other side.

    • 10

      Locate the reed switch and the magnet next to the flywheel. Turn the flywheel until the magnet and switch line up.

    • 11

      Use a Phillips screwdriver to loosen the screw under the reed switch. Adjust the reed switch until there is a 1.8-inch gap between it and the magnet. Tighten the screw. Turn the flywheel and observe the console. If it still doesn't display correctly, continue moving the reed switch until it does.