How to Troubleshoot a Nordictrack Powertread Plus

The NordicTrack Powertread Plus is a motorized, in-home treadmill. It has a speed range of 0 to 10 mph and an incline range of 0 to 10 percent. The Powertread Plus has upper-body handles with adjustable resistance so you can work out your arms and legs together. The console provides basic workout feedback, such as time, distance and speed. If you receive an error code on the console display or have problems with the upper body handles, troubleshoot the problem yourself before contacting NordicTrack.

Things You'll Need

  • Allen wrench
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Instructions

  1. "PO" Flashes on Display When You Plug-In Machine

    • 1

      Unplug the treadmill.

    • 2

      Remove the safety key from the console.

    • 3

      Set the circuit breaker switch on the bottom front of the treadmill to the "On" position.

    • 4

      Plug in the treadmill and reinsert the safety key in the console.

    Slack in an Upper Body Handle

    • 5

      Pull the end-cap off of the handle that has the slack.

    • 6

      Pull out the cord.

    • 7

      Note where the current knot is on the cord. Tie a knot higher up on the cord, closer to the treadmill. Replace the end-cap.

    "E2" Error Code

    • 8

      Remove the safety key from the console.

    • 9

      Wait for 10 seconds.

    • 10

      Stand on the foot rails and reinsert the safety key.

    "E3" or "E4" Error Code

    • 11

      Remove the safety key from the console.

    • 12

      Wait 10 seconds.

    • 13

      Reinsert the safety key. This should clear the error code.

    Walking Belt Shifts to One Side

    • 14

      Remove the safety key from the console and unplug your Powertread Plus.

    • 15

      Use the Allen wrench to turn the left rear bolt, located on the back of the walking deck, clockwise, 1/4 turn, if the belt shifts to the left.

    • 16

      Use the Allen wrench to turn the left rear bolt counterclockwise, 1/4 turn, if the belt shifts to the right.

    • 17

      Stand behind the treadmill and run the belt for a few minutes. Observe the belt for any shifting. If it is still not centered, repeat steps one through three above.